Refund policy
Refund, Return, and Cancellation Policy
Last updated: July 31, 2026
All products sold through Irregular Republic are custom-made and printed specifically for each customer after an order is placed. Because these products are produced to order and cannot be restocked or resold, all sales are final.
No Returns or Exchanges
We do not accept returns or exchanges for:
- Incorrect size, color, or product selected by the customer
- Change of mind
- Buyer’s remorse
- Duplicate orders placed by the customer
- Minor color differences caused by screen settings or the printing process
- Normal variations associated with custom printing
- Orders sent to an address incorrectly entered by the customer
Please carefully review all product selections, sizing information, personalization details, shipping information, and order quantities before completing checkout.
Cancellations and Order Changes
Orders enter production shortly after they are submitted. Once an order has entered production, it cannot be changed, cancelled, or refunded.
Requests to correct an order must be submitted immediately to admin@irregularrepublic.com. We cannot guarantee that changes can be made after checkout.
Damaged, Defective, or Incorrect Items
We will address orders that arrive:
- Damaged
- Defective
- Misprinted
- Containing an item different from what was ordered
Contact us at admin@irregularrepublic.com within 7 days of delivery and provide:
- Your order number
- A description of the issue
- Clear photographs showing the item and defect
- A photograph of the shipping package, when applicable
After reviewing the claim, we may provide a replacement or refund at our discretion. Customers are not required to return a damaged, defective, or incorrectly produced item unless specifically instructed to do so.
Claims submitted after seven days may not be eligible for replacement or refund.
Sizing
Customers are responsible for selecting the correct size. Product measurements and sizing charts are provided as guidance. Because every item is printed or produced specifically for the customer, we cannot accept returns or exchanges due to an incorrect size selection.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Orders returned, lost, or misdelivered because of an incorrect or incomplete address provided at checkout are not eligible for a refund.
Additional shipping charges may apply when an order must be reproduced or reshipped.
Lost or Delayed Packages
Shipping estimates are not guaranteed delivery dates. Carrier delays do not qualify an order for a refund.
Contact us if tracking shows that an order was delivered but you did not receive it, or if tracking has not updated for an extended period. We may require completion of a carrier investigation before approving a replacement.
Final-Sale Acknowledgment
By completing a purchase, the customer acknowledges that:
- The products are custom-made or printed to order
- Production may begin immediately
- Orders cannot ordinarily be returned, exchanged, changed, or cancelled
- All sales are final except when an item arrives damaged, defective, misprinted, or incorrect
Nothing in this policy limits any rights that cannot legally be waived under applicable consumer-protection law.
Shopify permits merchants to designate products as final sale and configure return and cancellation rules, but the policy should be clearly presented to customers before purchase. Federal and North Carolina consumer guidance likewise advises buyers to review a seller’s return and refund terms before ordering.