Shipping policy
Shipping Policy
Last updated: July 31, 2026
This Shipping Policy applies to purchases made through Irregular Republic. Questions about an order or shipment should be sent to admin@irregularrepublic.com.
Order Production and Fulfillment
All Irregular Republic products are custom-made and printed after an order is placed. Orders are produced and fulfilled by our print-on-demand fulfillment provider, NinjaPOD.
Because products are made specifically for each customer, fulfillment time is separate from carrier transit time.
NinjaPOD currently states that orders generally ship within 2–4 business days, depending on the product and level of customization. During periods of high demand, holidays, supply interruptions, or unusually complex orders, production may take longer.
Shipping Destinations
We currently ship to:
- The United States
- Canada
Orders shipped outside the continental United States may incur additional shipping charges. Available shipping destinations and rates will be displayed during checkout.
Shipping Rates
Standard shipping charges are calculated and displayed at checkout based on factors that may include:
- Delivery destination
- Products ordered
- Package size and weight
- Number of items
- Available carrier rates
The shipping amount shown and accepted during checkout will apply to the order unless a technical or pricing error requires us to contact the customer.
Shopify permits stores and fulfillment providers to display flat or calculated shipping rates at checkout based on customer location, order details, and configured shipping profiles.
Estimated Delivery Time
Delivery estimates consist of two separate periods:
- Production and fulfillment: generally 2–4 business days
- Carrier transit: begins after the order has been completed and transferred to the shipping carrier
Any delivery estimate displayed during checkout is an estimate and is not a guaranteed delivery date.
Carrier transit times may be affected by:
- Weather
- Holidays
- Carrier congestion
- Delivery location
- Customs processing
- Incorrect or incomplete addresses
- Events outside the reasonable control of Irregular Republic
Please place time-sensitive orders well in advance. Irregular Republic cannot guarantee arrival by a particular date unless that guarantee is expressly provided in writing.
Tracking Information
Customers will receive a shipping-confirmation email containing tracking information after the order has shipped.
NinjaPOD advises that tracking information may take 1–3 business days after shipment to activate or update in the carrier’s system.
A lack of immediate tracking activity does not necessarily mean that the package has not been transferred to the carrier.
Contact admin@irregularrepublic.com if you have not received tracking information or if tracking has not updated after a reasonable period. Include your:
- Name
- Order number
- Email address used at checkout
- Description of the issue
Accurate Shipping Information
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please verify:
- Recipient name
- Street address
- Apartment, suite, or unit number
- City
- State or province
- Postal code
- Country
Irregular Republic is not responsible for delays, returned packages, or failed delivery caused by incorrect or incomplete information supplied by the customer.
Address-change requests must be submitted immediately to admin@irregularrepublic.com. Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted.
Returned or Undeliverable Packages
Packages returned because of an incorrect address, incomplete address, refused delivery, failure to collect the package, or another customer-related delivery issue are not eligible for a refund.
When possible, we may offer to reship the order after the customer pays any applicable:
- Additional shipping charges
- Carrier return fees
- Reproduction costs, when the original product cannot be reshipped
Because all products are made to order, returned merchandise cannot ordinarily be restocked or resold.
Lost Packages
Contact admin@irregularrepublic.com promptly if tracking stops updating for an extended period or the carrier confirms that a package has been lost.
We may require a carrier or fulfillment-provider investigation before approving a replacement or other remedy. Customers may be asked to provide additional information or cooperate with the carrier’s claims process.
When a package is confirmed lost before delivery, Irregular Republic will work with the fulfillment provider and carrier to determine an appropriate resolution.
Packages Marked as Delivered
When carrier tracking shows a package as delivered but the customer cannot locate it, the customer should:
- Check the delivery location, mailbox, porch, side doors, and surrounding property.
- Ask household members, neighbors, building staff, or mailroom personnel.
- Review any delivery photograph or location information provided by the carrier.
- Contact the shipping carrier.
- Notify Irregular Republic at admin@irregularrepublic.com.
Irregular Republic may require completion of a carrier investigation before determining whether a replacement is appropriate.
We are not responsible for theft, loss, or damage occurring after a carrier has completed delivery to the address supplied by the customer, except where applicable law requires otherwise.
Damaged Packages or Products
If an order arrives damaged, defective, misprinted, or incorrect, contact admin@irregularrepublic.com within 7 calendar days of delivery.
Include:
- Order number
- Description of the problem
- Clear photographs of the product
- Close photographs of the damage or defect
- Photographs of the packaging and shipping label, when applicable
Claims are reviewed under our Refund, Return, and Cancellation Policy. Because products are custom-made, customers should not return an item unless instructed to do so.
Split Shipments
Depending on product availability, production requirements, or fulfillment arrangements, an order containing multiple items may arrive in more than one package.
Separate packages may have separate tracking numbers and may arrive on different dates. A partial delivery does not necessarily mean that the remaining items are missing.
Shipping Delays
Irregular Republic will make reasonable efforts to provide accurate fulfillment and delivery estimates, but delays caused by carriers, weather, holidays, supply interruptions, or other circumstances outside our reasonable control do not automatically qualify a custom-made order for cancellation or refund.
If we learn that an order cannot be shipped within the promised period, we will contact the customer regarding the delay and available options as required by applicable law. Federal rules generally require online sellers who cannot meet a promised shipping period to obtain the customer’s consent to the delay or provide a prompt refund for the unshipped merchandise.
Order Changes and Cancellations
Orders may enter production shortly after checkout.
Once production begins, an order generally cannot be:
- Changed
- Cancelled
- Returned
- Exchanged
- Refunded
This includes requests involving shipping speed, product size, color, design, quantity, or address information.
Customers should review all order and shipping details carefully before completing checkout.
Contact Information
For shipping questions, tracking concerns, damaged shipments, or address issues, contact:
Irregular Republic
Email: admin@irregularrepublic.com
Website: irregularrepublic.com
Include your order number in all correspondence.